Support

Here's where to find help, by topic. If you can't find an answer, contact us directly and we'll help you sort it out.

🏫 Getting started
  • Creating your school account
  • Choosing a plan
  • Setting up classes and subjects
  • Inviting staff, parents, and students
👥 Students & Staff
  • Adding students one by one or in bulk (CSV)
  • Editing or removing a student
  • Assigning teachers to subjects
  • Promoting a class at year-end
📊 Marks & Reports
  • Entering Continuous Assessment and exam scores
  • Setting your school's grading scale
  • Downloading a term or annual report card
  • Understanding class rankings and position
💳 Fees & Finance
  • Setting a student's fee balance
  • Logging a payment
  • Tracking school expenses
  • Reading the fees collected stats

Still stuck?

Check the FAQ first — most common questions are answered there. For anything else, reach out to us with as much detail as you can (what you were trying to do, what happened instead) and we'll get back to you.